888-699-4015 with your order number and our Sleep Pros
will be happy to assist you with the next steps.
Pod Mattress Return Policy
Any Pod Mattress can be returned within 30 days of the delivery date without return shipping charges. To ensure the integrity and sanitary standard of our products, Eight Sleep does not re-use or offer refurbished foam and hence, does not take back the mattress portion. Instead, our team will work with you to donate, recycle, or dispose of the mattress.
Is there a cost for return shipping?
No. Any Pod Mattress can be returned within 30 days of the delivery date without shipping charges. To ensure the integrity and sanitary standard of our products, Eight Sleep does not re-use or offer refurbished beds, does not take back the mattresses. Instead, our team will work with you to donate, recycle, or dispose of the mattress.
How do I return my Pod Mattress?
Email us at [email protected] with your Order Number and return reason and our support team will be happy to assist you with the next steps.
Can I return only one piece of the Pod Mattress?
At this time, customers who have purchased the Pod Mattress may request a partial return to either keep the technology bundle or the mattress portion. *Promotional items may need to be returned, in some cases.
Pod Cover Return Policy
Any Pod Cover can be returned within 30 days of the delivery date without return shipping charges.
Contact Us
You can email us with any questions or comments at:
[email protected]
Privacy Officer:
Eight Sleep, Inc.
164 W 25th Street, 9th Floor
New York, NY 10001
Get Pod 4 Ultra
Our most powerful Pod yet
Try risk-free for 30 nights
Enjoy the Pod at home, and return it for a full refund if you don’t love it
Free shipping & returns
Free shipping in nearly 30 countries with no-cost, hassle-free returns
Worry-free warranty
Ongoing Pod protection for up to 5 years. Warranty terms apply
We currently ship to the following regions. United States (excluding Alaska, Hawaii, Puerto Rico and other US territories), European Union (excluding Cyprus, Greece and Malta) Canada, United Kingdom and Australia.